{"id":115499,"date":"2025-10-06T08:09:37","date_gmt":"2025-10-06T05:09:37","guid":{"rendered":"https:\/\/rivercruises.lv\/?page_id=115499"},"modified":"2026-03-01T15:18:34","modified_gmt":"2026-03-01T13:18:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/rivercruises.lv\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Frequently asked questions\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Where are your piers located in Riga city centre? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Canal boats depart from Radio Street 1, while the large boats \u201cVECR\u012aGA\u201d and \u201cMISISIPI\u201d, as well as cruises to Me\u017eaparks and J\u016brmala, depart from 11. November Embankment (Van\u0161u Bridge, Port side).<\/p>

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How can I buy tickets? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Tickets can be purchased online at rivercruises.lv \/ jaunavecriga.lv or directly at the pier. Online purchases guarantee a 20% discount.<\/p>

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Can I show the ticket on my phone? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, printing is not required \u2013 just show the electronic ticket on your phone.<\/p>

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Can I pay by card? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we accept both payment cards and cash.<\/p>

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How long does the cruise last? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2013 Canal Cruise: about 50 min
\u2013 Riga Panorama Cruise: 1 hour
\u2013 Sunset Cruise: 2.5 hours
\u2013 J\u016brmala Cruise: 2.5 hours
\u2013 Me\u017eaparks Cruise: 1 hour 15 min<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a toilet on board? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, toilets are available on \u201cVECR\u012aGA\u201d, \u201cMISISIPI\u201d, \u201cELIZABETE\u201d and \u201cAGNES\u201d. Canal boats do not have toilets.<\/p>

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Is there heating on board? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! All our boats are equipped with heating systems to keep you warm and comfortable even on cooler days.<\/p>

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Can I buy drinks or snacks on board? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Large boats have a bar with drinks and snacks. For private cruises, we can also provide full catering.<\/p>

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Can I bring my own food or drinks? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A small bottle of water \u2013 yes. Other items only with crew approval or during private charters.<\/p>

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Do cruises operate in the rain? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, all cruises take place even in rainy weather \u2013 the boats are partially or fully covered with roofs and windows.<\/p>

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Do I need to register my gift card by phone or email? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No need \u2013 we register it on-site when you arrive for the cruise. Simply present your gift card (printed or on your phone).<\/p>

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Are there discounts for children? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, children under 5 years old travel free of charge, and ages 6\u20139 receive a discount.<\/p>

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Can I bring pets on board? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, small pets (that can be held on your lap) are allowed. Larger pets require a leash and crew approval.<\/p>

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Can people with reduced mobility board the boat? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, our crew will help ensure safe boarding and disembarking. Larger boats have spacious decks and stable entrances.
It is possible to board VECR\u012aGA<\/strong> and MISISIPI<\/strong> with wheelchairs.
However, large electric wheelchairs cannot currently access the deck \u2013 please contact us in advance to confirm accessibility options.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer private cruises? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, any boat can be rented for private events, corporate parties, weddings, birthdays, and more.
Send your request to: info@rivercruises.lv<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is an audio guide available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, available only on canal boats on the \u201cOld Town Panorama Cruise\u201d route.<\/p>

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Are your boats environmentally friendly? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, our fleet is equipped with modern, EU-compliant engines, including electric motors.<\/p>

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What if I miss my cruise or want to change the time? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you purchased your ticket on our websites, it remains valid for 15 days from the purchase date.<\/p>

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Can you help organize group cruises? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! We regularly work with travel agencies, schools, and companies, offering customized routes and prices.<\/p>

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Does the boat return to the same pier it departed from? Are there stops along the way? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It depends on the route:
\u2013 The Panorama, Sunset, Canal, J\u016brmala, and Me\u017eaparks cruises start and end at the same pier.
\u2013 On routes Riga\u2013J\u016brmala, J\u016brmala\u2013Riga, Riga\u2013Me\u017eaparks, and Me\u017eaparks\u2013Riga, start and end points differ, and there are currently no intermediate stops.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do boats operate all year round? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The season lasts from spring until late autumn, but private cruises can be arranged later in the year.<\/p>

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Why is the water in the Daugava brownish or dark? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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This is natural \u2013 the darker color comes from organic matter and peat deposits from surrounding rivers, lakes, and wetlands.
It\u2019s a natural hue, not pollution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently asked questions\u200b Where are your piers located in Riga city centre? Canal boats depart from Radio Street 1, while the large boats \u201cVECR\u012aGA\u201d and \u201cMISISIPI\u201d, as well as cruises to Me\u017eaparks…<\/p>\n","protected":false},"author":1001002,"featured_media":99533,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"Tribe__Tickets_Plus__Commerce__WooCommerce__Main","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-115499","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFrequently 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